Refund Policy
To place a refund, return or exchange request for an order placed with ph2innovations, You would need to contact ph2innovations via email at ph2innovations@gmail.com, by phone at +91 88 6650 0235.
Please have your order number available and provide a reason for your request in order to speed up your refund process. Your request will be reviewed within a 2 days standard response period and we will notify you via email of the results. We reserve the right to extend the standard response time in exceptional cases with a prior notice to you.
Refund, returns or exchanges request are accepted up to 30 days from the date of placing the Order with ph2innovations. ph2innovations may grant extensions to this period for some special cases and Products at its discretion.
If the refund request is granted by ph2innovations, payments are refunded as follows:
- Credit / Debit Cards payments will be refunded within one (1) business days;
- Wire Transfer and check payments will be refunded within seven (7) business days and the cost of transfer will be supported by the end user;
- PayPal payments will be refunded within one (1) business day;
- Other payment methods will be refunded between five (5) to seven (7) days.
If applicable, ph2innovations reserve the right to hold the refund payment until we receive a completed letter of destruction of the Product signed by you.